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HAVE A QUESTION?

FAQ – Sellers & Buyers

FAQ for Sellers
Q1. How can I become a seller on the Amico platform?
Becoming a seller with Amico is straightforward. Visit the "For Sellers of Scrap" page on our website and fill out the Form. Our team will review and contact you for next steps.
Q2. What are the requirements to sell scrap on Amico?
You must be a manufacturer and provide company details, GST certificate, scrap type, quantity, and condition. Our team guides you through documentation and approval.
Q3. What types of scrap do you accept?
We currently accept a wide range of MS scraps. Soon, E-waste and Non-Ferrous scrap will be added. Refer to our ‘Products’ page for the list.
Q4. When and how do I get paid?
Payments are made instantly through NEFT / RTGS.
Q5. Who handles transportation and labour?
For 10 MT or more, we handle transportation and labour. For less than 10 MT, we offer FOR-based rates.
Q6. Am I getting the right price for my scrap?
Yes! We offer transparent and competitive rates based on real-time market data to ensure you get the best value.
Q7. How can I be sure I'm selling the correct quantity?
We use accurate weighing systems with full transparency, ensuring instant and correct payments.
Q8. When is the best time to sell my scrap?
We monitor market trends and guide you for the best-selling time to maximize your profits.
Q9. What if I have small quantities of scrap to sell?
Quantities less than 10 MT can be sold to us on FOR basis.
Q10. How can I avoid unfair industry practices?
Amico ensures transparency, fair pricing, and honest documentation in every transaction.
FAQ for Buyers
Q1. How can I become a buyer on the Amico platform?
Visit the "For Buyer of Scrap" page, fill out the Form, and our team will approve your account so you can start purchasing immediately.
Q2. What are the benefits of buying through Amico?
You get access to quality scrap, competitive pricing, transparency, and reliable logistics support.
Q3. How do I find and purchase scrap?
Browse the platform listings or search by category. When you find what you need, you can buy it instantly.
Q4. What payment methods do you accept?
Payments are accepted via NEFT / RTGS.
Q5. How is the quality of scrap ensured?
Sellers upload images and details. Buyers can review ratings and feedback to judge quality.
Q6. How fast is delivery?
We work with trusted logistic partners to ensure quick delivery.
Q7. What if I need a specific type of scrap?
We can help you source specific or rare scrap materials.
Q8. How can I ensure fair pricing?
We offer transparent, market-based pricing with no hidden charges.
Q9. Is the scrap ethically sourced?
Yes, we only work with responsible manufacturers who follow environmental and industry standards.
Technical Support
Q1. I am having trouble with my account, what should I do?
Visit the Help Center or contact support at sales@amicomart.com or 9909920266.
Q2. How do I contact customer support?
You can reach us via the Contact Us page, email, or phone. Support is available Mon–Sat, 10 AM to 6:30 PM.
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